Frequently Asked Questions
Everything you need to know about shopping with Tiktrove.
How long does shipping take?
Standard shipping typically takes 5-10 business days depending on your location. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Which payment methods do you accept?
Tiktrove accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
Can I change or cancel my order?
Orders can be modified or cancelled within 12 hours of placement. Please contact our support team immediately to request any changes before the order is processed.
Do you ship internationally?
Yes, we currently ship to over 50 countries worldwide. Shipping costs and delivery times vary by region and will be calculated at checkout.
How can I track my package?
Once your order is shipped, you will receive an email containing a tracking link. You can also track your order status directly through the 'Track My Order' page on our website.